This Privacy Policy ("Policy") describes how 4dsweep ("Company", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("Players", "Users", "you") who access or use the 4dsweep online betting and gambling platform ("Platform") accessible at4dsweep.cam.
4dsweep operates as an online betting and gambling platform serving players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding regions. We take the protection of your personal information seriously and are committed to handling it responsibly, transparently, and in accordance with applicable data protection principles.
By registering an Account on4dsweep, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.
Summary: We collect only what we need to operate your account and process your transactions. We do not sell your personal data to any third party under any circumstances. You have the right to request access to, correction of, or deletion of your personal data at any time.
For the purposes of this Policy, the following terms shall carry the meanings assigned below:
Any information that identifies or could reasonably be used to identify a specific individual, including but not limited to name, identification number, contact details, financial information, and device identifiers.
Any operation or set of operations performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, restriction, erasure, or destruction.
The entity that determines the purposes and means of processing Personal Data — in this context, 4dsweep.
A third party that processes Personal Data on behalf of 4dsweep under a contractual obligation and in accordance with this Policy.
A freely given, specific, informed, and unambiguous indication by the data subject that they agree to the processing of their Personal Data for one or more specified purposes.
Identity and verification documents submitted by a Player during the Know Your Customer verification process, including government-issued identification (MyKad, passport) and proof of address.
4dsweep collects personal data through several channels: directly from you at registration and during use of the Platform, automatically through technical systems, and in limited circumstances from third-party service providers. The categories of personal data we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, MyKad / passport number | Provided by you at registration / KYC |
| Contact Data | Email address, mobile number, residential address (city, state) | Provided by you at registration |
| Financial Data | Bank account details, e-wallet identifiers (TnG, Boost, GrabPay), transaction history | Provided by you during deposits / withdrawals |
| KYC Documents | MyKad scan, passport copy, utility bill, bank statement | Provided by you during KYC verification |
| Technical Data | IP address, browser type, device ID, operating system, session timestamps | Collected automatically via platform systems |
| Behavioural Data | Betting history, game sessions, deposit / withdrawal patterns, login frequency | Collected automatically during platform use |
| Communication Data | Customer support chat logs, email correspondence with 4dsweep | Collected during support interactions |
We do not collect or process special category data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) unless it is contained incidentally within a KYC document submitted by you and is strictly necessary for identity verification purposes.
4dsweep uses personal data exclusively for the purposes described in this Policy. We do not use your data for purposes incompatible with those stated herein. The primary purposes for which we process your personal data are:
4dsweep processes personal data only where a valid legal basis exists. The bases on which we rely are as follows:
4dsweep does not sell, rent, or commercially disclose your personal data to any third party. We may share personal data with the following categories of recipients only to the extent strictly necessary for the purposes described in this Policy:
We never share your data with advertising networks, data brokers, or third-party marketers. Any third party that receives your data is contractually bound to process it only for the specific purpose for which it was shared and to apply adequate security safeguards.
4dsweep retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in manner that permanently prevents re-identification.
4dsweep implements a comprehensive set of technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, 4dsweep will notify affected players without undue delay and will take all appropriate remedial action. You are advised to maintain a strong, unique password for your Account and to enable all available security features.
Your Responsibility: While we implement robust security measures on our end, the security of your Account also depends on keeping your login credentials confidential. Never share your password with anyone, including 4dsweep staff. Our team will never ask for your password.
4dsweep uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain session security, and analyse platform performance. A cookie is a small text file stored on your device when you visit the Platform.
We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including secure login.4dsweep does not use third-party advertising cookies or tracking pixels for retargeting or advertising purposes.
Subject to applicable law, you hold the following rights in relation to your personal data held by 4dsweep. To exercise any of these rights, please contact us at[email protected]. We will respond to all verifiable requests within a reasonable timeframe and in any event within 30 days.
You have the right to request a copy of the personal data we hold about you, together with information about how it is processed. We will provide this in a clear, accessible format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update certain information directly your Account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to retention obligations required by law, including financial record-keeping requirements.
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a rectification request is under review or where you have objected to processing.
Where processing is based on consent or contractual necessity, you may request a structured, machine-readable copy of the personal data you have provided to us, for transfer to another service provider.
You may object to processing of your personal data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your rights.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Contact support or manage preferences in your Account settings.
The 4dsweep Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.
If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data, close the associated Account, and — where appropriate — report the matter to relevant authorities. If you believe that a minor has accessed the Platform or provided personal data to 4dsweep, please notify us immediately at [email protected].
Strictly 21+ Only. We take underage gambling prevention seriously and apply technological age-gating measures alongside document-based KYC verification to prevent access by minors.
Some of the third-party service providers we engage — including technology infrastructure providers and KYC verification services — may process personal data on servers located outside of Malaysia. Where such international transfers occur, 4dsweep ensures that appropriate safeguards are in place to protect the security and integrity of the transferred data.
These safeguards include contractual data processing agreements that impose data protection obligations on the receiving party, requirements for equivalent security standards, and restrictions on furtherward transfers without authorisation. We transfer personal data internationally only where operationally necessary and only to service providers bound by appropriate data protection obligations.
4dsweep reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. When material changes are made, we will notify you by email or via a prominent notice on the Platform prior to the changes becoming effective. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the Platform and may request Account closure in accordance with ourTerms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 4dsweep Data Protection team using the details below. We are committed to addressing all legitimate privacy enquiries promptly and transparently.
Please include your registered email address and a clear description of your request when contacting us. To protect your privacy, we will verify your identity before processing any data access, rectification, or deletion requests.
Six principles that underpin how 4dsweep handles your personal information — designed to give you confidence and control.
We collect only the personal data strictly necessary to operate your Account, process payments, and meet regulatory obligations. We do not collect data speculatively or for undefined future uses.
Privacy and security measures are built into the4dsweep Platform from the ground up — not added as an afterthought. SSL encryption, two-factor authentication, and encrypted storage are standard, not optional.
You maintain control over your data. Request access, correction, or deletion at any time. Withdraw marketing consent, manage cookie preferences, or request Account closure — all without barriers or penalties.
This Privacy Policy is written in plain, accessible English — not legal obfuscation. We want you to genuinely understand what data we collect and why, not just acknowledge wall of fine print.
4dsweep will never sell, rent, or commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your information is used only to serve you on this Platform.
In the event of a personal data breach affecting your rights, we will notify you without undue delay, explain what happened and what data was involved, and detail the steps taken to remediate the situation.